How to get updates for Kindle eBooks

I thought it would be helpful to explain how you can get updates for Kindle eBooks that you’ve already purchased. I recently published minor corrections for two Kindle eBooks, but getting those updates is not as straightforward as you might think.

Amazon and ebook updates

When a Kindle book is republished, Amazon does not automatically push the updates to users who already own it. Even if you delete the book from your Kindle and redownload it, you’ll get the version you purchased rather than the updated content. Amazon avoids this type of automatic update because it runs the risk of removing your highlights, notes, and bookmarks for that book.

But what if you still want the latest version of a book you purchased? There are two possible ways to get updates:

Update on Amazon.com

If the publisher feels like the changes are significant or critical, they can ask Amazon to push update notifications to their readers. My changes were minor corrections, so I did not do this. Still, it is useful to explain how this works.

To see if you have any books with available updates, go to Amazon.com and click your profile name in the taskbar. Look for Your Content and Devices.

content-and-devices

The Content and Devices page shows all of your purchased eBooks. If there are available updates, you’ll see a flag next to the book that says, “Updates Available”. To update, click the “” button next to the book:

updates-available

Then click Update this title. Amazon will warn you to make sure that all of your devices are online with the Whispersync for Books feature enabled. This helps to maintain your annotations after the update.

update-warning

When you are ready, click Update, and you will get the latest version of the book sent to your device(s).

Note: if you have Automatic Book Updates turned on in the Content and Devices settings, then you will get automatic updates on some devices. Make sure that  Whispersync for Books is turned on for your Kindle device or reading app to preserve your annotations. Regardless, I think the manual update instructions are helpful both for finding available updates and for troubleshooting scenarios where automatic updates are not working. 

Request an update

What if you know your book has updates, but you don’t see the Updates Available flag on the Content and Devices page? Maybe the publisher or author informs you of the updates (like this post, for example). Or, maybe you see differences in the “Look inside” preview for a book. In this case, you can request Amazon to send you the latest update of the ebook.

Go to Amazon.com and scroll to the bottom of the web page. Click on the Help link.

amazon-help

Hover over Need More Help, and then click Contact Us.

need-more-help

On the Contact Us page, none of the choices are perfect. So, just select Prime or Something else:

prime-or-something-else

Then fill in the options for More non-order questions followed by Questions about Kindle devices or Kindle content:

more-info

At this point, you have the option of email, phone, or chat. Before you click on one of these options, you need to know two things: the title of your ebook and its Amazon Standard Identification Number (ASIN). In a different browser window, search for the book as if you were shopping for it again. The title is obvious, but the ASIN identifier is hiding further down the page. You can find it in the Product details section:

asin.png

Now you are ready to click the E-mail, Phone, or Chat buttons. Go back to the “Contact Us” page you left open, and make your selection:

email-phone-or-chat

I chose E-mail, and composed the following request:

email

In less than a day, you should get an email from Amazon informing you that the latest version of the book has been pushed to your Kindle account. If your devices are online, you should get the updates the next time you open the book!

If you don’t think you’re seeing the update, make sure your device is charged and online. Then perform a sync to check for new items.

Verifying updates

As mentioned at the beginning, this post was motivated by some recent updates, consisting of minor corrections and improvements to the books The Art of Divine Contentment: In Modern English and The Crook in the Lot: God’s Sovereignty in Afflictions: In Modern English. To help you know that you have an updated version, I’ve placed a revision number under the copyright text. The revision number is the date of the update in YYYYMMDD format.

copyright

Of course, this is my solution, but other authors might have something similar on their copyright pages. It might be worth a look.

When to update an ebook

Once you know that an update is available, isn’t it always best to get the latest-and-greatest version? Yes (with a caveat)! If you previously purchased an ebook and made many annotations, highlights, and bookmarks, there is a small chance that the update might not perfectly transition these. Amazon has features to prevent this, but there are no guarantees. If you haven’t made heavy use of these features, then go ahead and get an update from Amazon so you can enjoy the best version of your book!

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